Shipping and returns
Your pack shipment
Upon completion of the order, the customer can choose the most appropriate shipping method for his needs between postal or courier shipments.
All orders, with Courier shipping, received by 12:00 are processed the same day (Often even beyond 12:00 depending on the time taken by the courier). After this time they will be shipped the next working day. When the package is shipped, the customer will receive the tracking number via e-mail. We employ generally very fast couriers (GLS, SDA, Bartolini) which in most cases deliver in 24/48 hours throughout Italy.
All orders, with postal delivery, received by 9:00 are shipped the same day. After this time they will be sent the next business day. Postal delivery is via Posta1 with delivery code. The average time is 2-4 days.
Shipping costs include handling and packaging charges. Shipping costs vary depending on the total weight of the shipment. We advise you to group your items in one order. If you would like to group together 2 separate orders (if none of them have been sent), please call us promptly, in order to make a single shipment, with relative savings on your part.
For all international orders we use UPS and International Registered Mail, which can be evaluated each time depending on the products purchased, the weight and/or volume of the package, and the destination country.
For any other shipping information, contact us.